• Programme

Programme

18th ENOHE Annual Conference 2023 Prague

Existing programme may be subject to amendments


Date and venue

Wednesday, 14 June

Thursday, 15 June

Friday, 16 June


Charles University, Street Ovocný trh 560/5, Prague 1, (Karolinum) Google maps


Wednesday, 14 June 2023

Time

Session Room 1

Session Room 2

09:00

Registration


10:00

Welcome to Prague


Speakers: Josef Leidenfrost, Jean Grier, Michaela Antonin Malanikova, Jaroslav Šotola






10:10–11:00








11:00

First Plenary


prof. PaedDr. Radka Wildová, CSc.

Senior Director of Higher Education, Science and Research MŠMT


Prof. MUDr. Milena Králíčková, Ph.D., Rector of Charles University Prague


Coffee and networking


11:30

1: Student relations 1

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1a:

Cooperation between Student Ombudsperson and Student Representatives: what model?


Speakers: Jorge A. Ribeiro Pereira, Anna-Katharina Rothwangl


1b:

Balance power structure at meetings with management by inviting student politicians


Speaker: Bo Gad Køhlert

2: Empowerment

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2a:

Integrating fairness into everyday ways of thinking


Speaker: Martine Conway


2b:

Taking a Step Back Into Action: How to Foster Student Agency in Higher Education Through Self-Advocacy and Empowerment


Speaker: Navneet Chand

12:45

Lunch and networking


13:45

3: Student relations 2

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3a:

Actual actions to improve relationship with student representatives at the Carlos III University of Madrid


Speaker: Emilio Olías Ruiz


3b:

Building mutual trust: ombuds cooperation with the students


Speaker: Jan Galkowski



4: Internships

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4a:

Digital Internship Group: A Short Report on the Experiences to Date of an International Experiment


Speakers: Wolf Hertlein, Jorge A. Ribeiro Pereira, Gizem Güray, Rina Meyer


4b:

Internship as a pathway to learn from each other and review our activity approach


Speakers: Jorge A. Ribeiro Pereira, Michaela Antonín Malaníková, Jaroslav  Šotola, Gizem Güray

15:00

Coffee and networking


15:30–16:45

5: Wider world

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5a:

"Cancel Culture", and what next? – A plea for an open culture of discussion at universities


Speaker: Wolf Hertlein


5b:

Ombudsperson and SDGs: what role and what for?


Speakers: Jorge A. Ribeiro Pereira, Cristina Ayoub Riche

6: Workshop

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Building a culture of early resolution of complaints


Speaker: Jean Grier


16:45–18:00

7: ENOHE Initiatives

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7a:

Intervision: Peer Case Consultation for and by ENOHE Members


Speakers: Wolf Hertlein, Bo Gad Køhlert, Marianne Høva Rustberggard


7b:

ENOHEpedia: A thesaurus for professionals for everyday and for the future


Speakers: Josef Leidenfrost, Jean Grier, Lies Poesiat, Jorge A. Ribeiro Pereira

8: Evaluation 1

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8a:

The contribution of the ombudsperson to higher education institutions


Speaker: Daniel More


8b:

The Value of the Ombuds' Narrative in Program Evaluations: Revisiting Larry B Hill's The Model Ombudsman (1977)


Speaker: Natalie Sharpe



19:00

Organ concert (spouses welcome – must be pre-booked (no charge))



Thursday, 15 June 2023

Time

Session Room 1

Session Room 2

10:00

Second Plenary


Robert Behrens, National Ombudsman, UK


The Art of the Ombudsman - research, reform and progress


11:00

Coffee and networking


11:30

9: Starting out

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9a:

Charles University on Its Way to Ombudsing


Speaker: Kateřina Šámalová


9b:

On the Edge of Tomorrow: The Difficulties and Opportunities of Ombuds No Man's Land


Speakers: Jaroslav Šotola


10: Professionalising

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10a:

The Academic Ombudsman and defining the content of the rules of ethics - practical issues


Speakers: Olga Maria Piaskowska, Piotr Filip Piesiewicz


10b:

The Art of Balancing Professionalism and Emotional Involvement


Speakers: Marianne Høva Rustberggard, Wolf Hertlein, Bo Gad Køhlert

12:45

Lunch and networking


13:45

11: Evaluation 2

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Some Thoughts about the (necessary) Evaluation of the Ombuds Profession: What we can/can’t/should/shan’t


Speakers: Josef Leidenfrost, Jean Grier, Natalie Sharpe, Guadalupe Barrena

12: Systems and processes

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12a:

So you Zoomed the Ombud. What changed? – Revisiting Ombud services outcomes


Speaker: Franco Parrella


12b:

Navigating hierarchy in Higher Education Institutions – the Ombuds perspective


Speakers: Ursula Meiser, Ryan Smith

15:00

13: Networking 1

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13a:

Ombuds work within a national network: how to relate with peers and with the governance


Speakers: Rosa Maria Vasconcelos, Berta Batista


13b:

Re-framing international cooperation among university Ombudsperson offices


Speakers: Jorge A. Ribeiro Pereira, Guadalupe Barrena

14: Workshop

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Conflicts stress you? – Here you learn to deal with conflicts better!


Speaker: Wolf Hertlein


16:15

Coffee and networking


16:45–17:45

ENOHE Elections and General Assembly


19:30

Gala Dinner (spouses welcome at additional cost – must be pre-booked)



Friday, 16 June 2023

Time

Session Room 1

Session Room 2

10:00

Third Plenary


João Leitão, Associate Professor with Habilitation, University of Beira Interior and University of Lisbon


Civic Universities: Digitalizing the Pillars of Hybrid Universities


11:00

Coffee and networking


11:30

15: Cooperation and collaboration

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15a:

From Amsterdam to Prague: rethinking cooperation as an opportunity to reaching out.


Speakers: Jorge A. Ribeiro Pereira, Josef Leidenfrost


15b:

Four languages, three cities, two ombudsmen: Insights into how a Twinning Ombuds Team is working


Speakers: Brent Epperson, Josef Leidenfrost

16: Networking 2

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16a:

From a one-person experiment to a universal ombuds network. Implementation of ombuds institutions in Polish higher education


Speakers: Anna Cybulko, Magdalena Miksa


16b:

Networking as an Instrument for Improving Ombudsman Work - the Example of the Network of German Ombudsman Offices


Speakers: Helga Nolte

12:45

Lunch and networking


13:45

17: Gender-based violence

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17a:

One-to-one teaching and supervising at universities (of the arts): Special challenges also for ombudspersons


Speakers: Anna-Katharina Rothwangl, Michaela Raisová, Jorge Pereira


17b:

Prevention of gender-based violence in higher education as part of the ombuds practice


Speakers: Michaela Antonín Malaníková, Guadalupe Barrena, Marcela Linková, Urenda Qúeletzú Navarro Sánchez

18: Looking back/looking forward

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18a:

Higher education Ombuds offices in Spain and Portugal: a prospective study


Speakers: Mª Elena Gómez, Sara Sousa


18b:

Fifty years of the ombuds office at the Université du Québec à Montréal to share


Speakers: Dominique Demers


15:00

Coffee and networking


15:30

19: Handling conflict

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19a:

Difficult Conversations: A Framework to Strengthen Communication and Conflict Resolution Skills in our Communities


Speaker: Ryan Smith


19b:

Complaints on Complaints: Higher Education Ombuds and the Issue of Reprisal


Speaker: Carolyn Brendon

20: Evaluation 3

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ENOHE and its Activities: A feedback session on the Conference and ENOHE events this year; and for the coming years


Introduction: Jean Grier, Josef Leidenfrost


All participants in this Session are invited to contribute.




16:45

Plenary farewell


17:30

Guided walking tour of Prague city centre (spouses welcome – must be pre-booked (no charge))




Last change: June 9, 2023 10:08 
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Contact

Charles University

Ovocný trh 560/5

110 00 Prague 1 – Staré Město

Czech Republic


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