Evaluation 1












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            11: Some Thoughts about the (necessary) Evaluation of the Ombuds Profession: What we can/c

            shan’t
            Josef Leidenfrost (Austria), Jean Grier (UK), Natalie Sharpe (Canada), Guadalupe Barrena (


            The institution of the ombudsman has been first created and is around in public administra
            early 19th century. Ombuds offices in higher education had first been set up during the mi
            and in the USA as part of the civil rights movement, followed by Mexico during the first h

            In Europe the political participation of the rapidly growing civic society and hence engag
            people in all sectors of politics is a phenomenon of the post-war and specifically of the 

            societies, public Ombuds institutions included. Since the late 1980s higher education ombu
            been set up, whatever their different titles and assignments might be. They became an esse
            university governance. They in fact do encourage members of HEIs, students as well as pers

            and administrative staff), to speak up-also against hierarchies- if any issues arise.
             
            The main intentions of the panel are looking into evaluations which have taken place over 

            or are going on right now, their outcomes and reactions to it. Focusses are independent an
            reviews, mandated by legislation and/or statutes, reporting and its publicity, mandatory r
            obligations for changes after reviews.

             
            Three examples from three continents, North America, South America, and Europe will be giv
            Presenter(s):

            Josef Leidenfrost: ENOHE President
            Jean Grier: ENOHE Vice President
            Natalie Sharpe: Ombudsperson

            Guadalupe Barrena: Defensora