ENOHE Initiatives












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            7a: Intervision: Peer Case Consultation for and by ENOHE Members

            Wolf Hertlein (Germany), Bo Gad K?hlert (Denmark), Marianne H?va Rustberggard (Norway)

            For many of us, working as ombuds means working in solitude. Intervision, also known as pe

            supervision, is an approach to embed peer-led reflective practice, where professionals and
            consult confidentially the expertise of others to gain valuable new insights in a structur
            process.

            Intervision has proven its worth in many contexts and national university ombuds networks,
            being offered for the first time to ENOHE members via Zoom. In this presentation, we will 

            intervision can be framed in order to safeguard both confidentiality and independence. Pro
            participants will also report on their experiences with this offer so far.


            Presenter(s):
            Wolf Hertlein: Complaint and Improvement Manager in Studies and Teaching
            Bo Gad K?hlert: Student Ambassador

            Marianne H?va Rustberggard: Ombud for Students



            7b: ENOHEpedia: A thesaurus for professionals for everyday and for the future
            Josef Leidenfrost (Austria), Jean Grier (UK), Lies Poesiat (Netherlands), Jorge Pereira (P


            ENOHEpedia will be a free online encyclopedia (initially in English only) written and main
            community of volunteers, known as ENOHEpedians, through open collaboration and using a wik
            system. The launch will take place during the Prague Conference.

            The ENOHEpedia concept was initially mentioned in a presentation “ENOHE: A Story” by Josef
            during the very first ENOHE webinar in September 2016 see here [ URL "https://www.enohe.ne
            webinar-2016/"] .


            Proposed as one of the future platforms and tools for communications among ENOHE members a
            different ideas and approaches have been discussed since then, and we are now ready to pre

            Lies Poesiat, former ombudsman at the University of Amsterdam and later of the Vrije Unive
            Amsterdam, co-founder and former chair of the Dutch Association of Higher Education Ombuds
            recently published her book “Ombuds Work in Higher Education”. In this guide, many aspects

            in higher education are discussed, including the implementation and context of the ombuds 
            everyday practice of an ombudsman (m/f/x) and international differences on mandates and po
            also includes two brief guides for ombudsmen, one for students and one for staff, covering

            terms and expressions as well as legal regulations.
             
            With Lies’ first step, the offering of a thesaurus on professionally relevant topics will 

            further by the ENOHEpedia project. A special section of ENOHEpedia will contain all presen
            articles on the work of ombuds offices (several hundreds) as well as key documents on ombu
            further references.

            Presenter(s):
            Josef Leidenfrost: President of ENOHE
            Jean Grier: Vice President of ENOHE

            Lies Poesiat: Ombudswoman, retired
            Jorge Pereira: Provedor de estudantes