Internships












            ******************************************************************************************

            *
            ******************************************************************************************
            4a: Digital Internship Group: A Short Report on the Experiences to Date of an Internationa

            Wolf Hertlein (Germany), Jorge António Ribeiro Pereira (Portugal), Gizem Güra (Turkey), Ri
            Africa)


            Recently five ENOHE members started an informal exchange group as an experiment on a perso
            meet in a series of monthly common Zoom sessions, which in total are comparable to an inte
            which we systematically exchange information about all aspects of our work: situations and

            basic principles of our work, the history of our offices, organisational aspects, ethics, 
            mobility, etc..

            In each meeting, one of us presents one of these aspects and then we exchange ideas.
            The idea came about when during Corona job shadowing was not possible.
            Presenter(s):

            Wolf Hertlein: Complaintand Improvement Manager in Studies and Teaching
            Jorge António Ribeiro Pereira: Student Ombudsman
            Gizem Güra: Department of Student Affairs

            Rina Meyer: Ombudsman
            4b: Internship as a pathway to learn from each other and review our activity approach
            Jorge A.Ribeiro Pereira (Portugal), Michaela Antonín Malaníková (Czechia (Czech Republic))

            (Czechia (Czech Republic)), Gizem Güray (Turkey)

            The connection among peers and the share of good practices may help to (reviewing our appr

            organization of our office.)
            Erasmus+ framework allow students and staff to do mobility for certain periods of time. In
            staff, where Ombudspersons are included, this may vary between 2 and 5 days.

            Using this framework/others to do internship is a way of promoting and fostering cooperati
            and empowerment of ombudspersons in Higher Education.
            Thus, internship (eg, in-person), especially these days (with all internationalization of 

            that every Ombudsperson shall consider in his/hers activity.
            Presenter(s):
            Jorge A. Ribeiro Pereira: Student Ombudsperson

            Michaela Antonín Malaníková: Student Ombudsperson
            Jaroslav Šotola: Student Ombudsperson
            Gizem Güray: Head of Registrar's Office Former Student Ombudswoman