Student relations 2












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            3a: Actual actions to improve relationship with student representatives at the Carlos III 

            Madrid
            EmilioOlías Ruiz (Spain)


            We will present the regular meetings we do with the Student Delegations. Annual meeting, o
            student representatives. Periodic meetings with the representatives in the different Campu
            III University of Madrid (Getafe, Leganés, Colmenarejo and Madrid-Puerta de Toledo).

            Tailor-made meetings to discuss specific issues of interest to student representatives in 
            studies.

            Participation of student representatives in the Commission for the Advice of the Universit
            which, currently, there are two student representatives in a Commission made up of six peo
            four people are representatives of the teaching staff and administrative staff.


            Presenter(s):
            Emilio Olías Ruiz: Ombudsperson at University Carlos III of Madrid, Spain, since May 2018.

            Professor on Electronic Technology (since 1996) in the Department of Electronic Technology
            University of Madrid.
            His works have been published in international magazines in the field of renewable energy,

            Energy Materials and Solar Cells, IEEE Transactions on Industrial Electronics or Renewable
            Energy Reviews.
            Previously he was Dean of the School of Engineering (2004-2012), Deputy Dean of Industrial

            and First Deputy Dean of the School of Engineering (2000-2004). He was also Head of the De
            Electronic Technology (1999-2000).
            3b: Building mutual trust: ombuds cooperation with the students

            Jan Galkowski (Poland)

            There are two reasons why building by an ombudsperson lasting relationships with people st

            university is more difficult than building relationships with the employees. Firstly, with
            entire student population changes – students graduate and leave and new ones are enrolled 
            Therefore, it is necessary to continually work on establishing bonds with the newly arrive

            Secondly, there is a greater number of students than employees, which means that reaching 
            information about the ombudsperson’s actions requires more work. The proposed presentation
            ways of building lasting bonds between the academic ombudsperson and the students.


            Presenter(s):
            Jan Galkowski: Academic ombudsperson